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FAQ
Below are some of our common questions:
We cover Cambridge and surrounding areas including and not exclusive to:Cambridge and surrounding villages, Ely, St Neots, Norwich, Kings Lynn, Stamford, Saffron Walden, Ipswich, Bury St Edmunds, Newmarket, Luton, Bedford, Northampton & Peterborough. Your area not listed? Contact us to see how we could help.
There is no minimum contract length, we do recommend working with us for a minimum of 3 months to allow time for growth and development.
For Paid Media services we will only work a minimum of 3 months for these services.
Yes, we offer a free consultation whether you are a nationwide online store or a local independent. We take pride in a personal approach working with brands that are looking for collaborative partners. If that’s you, contact us now for a chat online or in-person.
We are proud experts and trusted Partners of both Klaviyo & Shopify. This is because we believe they are the best tools on the market for the majority of clients we serve.
We do work with some local brands that are not using Shopify & Klaviyo and can also help to migrate from other platforms including Wix, Wordpress and Squarespace in a cost effective way that minimises disruption to your business.
We offer a range of in-house services that tap into our 30+ years of retail experience whether you are digital only or have a brick-and-mortar store.
Our digital services include:
- Social Media Management
- UGC & Influencer Marketing
- Shopify Store Management and CRO (Conversion rate optimisation)
- Email and SMS Marketing
- Loyalty Campaigns in-store or online
- Reputation Management & Social Proofing
Our Omnichannel services include:
- Visual Merchandising
- Product Assortment Reviews
- B2B & Wholesale Strategy and Selling
- Partnerships and Collaborations
- In-Store Event Coordination
We have created two simple packages depending on the level of help you want. Most digital marketing agencies tie you into large contracts for single services.
Our subscriptions allow you to flex where you want our focus to be on a monthly basis. This gives you a full e-commerce team one month and social media strategists the next. Of course all of our packages come with monthly planning meetings and quarterly strategies to help us plan the resource in the best possible way.
The hands-on approach of the ‘Do it for Me' subscription allows us to not just provide guidance and strategy but to roll up our sleeves and take care of the delivery of the plan. Whereas, the hands-off approach of the 'Do it With Me’ Subscription gives you the guidance, strategy, expertise and flexibility to implement the plan yourself
Unsure which package is right for you? Contact us to discuss your needs today.